Once upon a time spas were the preserve of pampered Paris’s and J Lo’s but now everyone is at it. In the twenty first century self improvement is no longer about reading Shakespeare, it’s all about releasing toxins and realigning chakras – so much so that a National Spa Week (we’re in the midst of it) has been created ‘to highlight the many health benefits which consumers can enjoy through a visit to a spa including; detoxifying treatments, improved circulation, anti-stress benefits improved skin condition and general well being.’

One body you may not have heard of is the European Consumer Centre. It’s a newish body set up to act for consumers throughout the European Union. Each country has a local office and the first full year results from the UK are available.