FlyGlobespan Collapse Will Hit Scottish Holidaymakers
Regular readers can stop reading right now if they don’t want to hear me talk again about providing an adequate safety net for passengers outside the ATOL bonding scheme.
As you probably all know by now, those passengers who bought a package holiday under the Globespan name are probably protected under the ATOL system. Those of you who bought just a flight with a credit card (not a debit card)and paid more than £100 may be able to claim a refund from the credit card providers. The rest of you, I’m afraid, will probably be out of pocket. And for those of you who are covered then you still have the hassle and probable expense of rebooking with another carrier if there is availability. To check your position, see www.caa.co.uk/default.aspx?catid=1985&pagetype=90.
The collapse of the Globespan group will hit Scotland particularly badly. Coming relatively soon after the demise of Zoom which was also virtually Scottish it has meant that another major supplier of aircraft seats to Scottish tour operators has been lost. With such a large volume supplier (1.5 million passengers flew with them in 2008) it probably means that prices will be higher next year as a major competitor has been removed.
There have been calls from various bodies and us for a new bonding system that covers all flyers and holiday makers. Nothing can remove the annoyance and hassle if people have to rebook but at least there is some reassurance that they are protected if an airline does go bust. After Sky Europe went bust in September (CD-Traveller 14/9/2009) I asked when something would be done. In November the EU announced a consultation within the travel industry about greater protection for travellers (CD-Traveller 26/11/2009)
Now we are going to ask you what you think should be put in place and we will forward that to the EU. So in early January look out for a small survey from us and the European Tour Operators Association (ETOA) which will be e-mailed to you. It’s time this situation was sorted once and for all and that some remedies be made available to all travellers