Article Archive for 28 February 2010
In a world where there are surveys about everything and where small numbers of people seem to provide incontrovertible evidence that something is happening, the results of the Airport Service Quality survey (ASQ) which is based on 275,000 surveys worldwide is always interesting. In 2009, 118 airports took part in this survey which involves carrying out a survey 4 times a year at different times of the day and which asks the same questions each time. People are interviewed; they aren’t sent a survey, rung up or e-mailed so it is possible to talk to travellers across all types of flights.
So who won in 2009?


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